HawkBudget Service
HawkBudget is an Atlassian Marketplace Product and is governed by the relevant Atlassian Terms of Use as well as the Terms of Use published on this website. HawkBudget is an add-on to JIRA's services. Its purpose is to collect the worklogs, apply a user cost to them and provide a report that assists administrators to understand how much budget has been spent on their projects. HawkBudget is built and provided by Harness LTD, referred to herein as the "Publisher". HawkBudget is referred to herein as the "Marketplace Product".
HawkTimeNudge Service
HawkTimeNudge is an Atlassian Marketplace Product and is governed by the relevant Atlassian Terms of Use as well as the Terms of Use published on this website. HawkTimeNudge is an add-on to JIRA's services. Its purpose is to send a notification to remind users to log their time, using slack. It is built and provided by Harness LTD, referred to herein as the "Publisher". HawkTimeNudge is referred to herein as the "Marketplace Product".
Privacy
The Publisher understands the importance of ensuring the privacy of your data, this is why the Marketplace Product was designed to store the minimum possible data outside of JIRA.
For HawkBudget: More specifically, only the user's key is stored, which is a unique JIRA identifier. The name or email of each user are not stored. The projects' budgets and worklogs are stored in order to be able to provide the budget report.
For HawkTimeNudge: Only the slack url required to send the notifications is stored.
All data are securely stored within Amazon's infrastructure and are not exported out of Amazon, while access to data is strictly allowed to a minimum set of employees for monitoring and support purposes only.
Additionally, the email of each administrator that uses the app is stored, if provided by JIRA:
You data are not shared with anyone, unless required by applicable law, and are only used to provide you with the service described in the first section.
All data are deleted 60 days after cancellation of the Atlassian subscription that licenses the use of the Marketplace Product.
In case you wish to request information about your stored data or request an early deletion of your data (prior to the 60 days), please contact us through our contact form.
You acknowledge that we are not acting as your Business Associate or subcontractor (as such terms are defined and used in HIPAA). The Marketplace Product is neither HIPAA nor PCI DSS compliant. Notwithstanding any other provision to the contrary, we have no liability under these Terms for Sensitive Data.
For HawkBudget: More specifically, only the user's key is stored, which is a unique JIRA identifier. The name or email of each user are not stored. The projects' budgets and worklogs are stored in order to be able to provide the budget report.
For HawkTimeNudge: Only the slack url required to send the notifications is stored.
All data are securely stored within Amazon's infrastructure and are not exported out of Amazon, while access to data is strictly allowed to a minimum set of employees for monitoring and support purposes only.
Additionally, the email of each administrator that uses the app is stored, if provided by JIRA:
- to be able to contact them in case it is absolutely required for the proper continuation of service provision and
- to send an one-time start-up guide to the administrator that installs the Marketplace Product.
You data are not shared with anyone, unless required by applicable law, and are only used to provide you with the service described in the first section.
All data are deleted 60 days after cancellation of the Atlassian subscription that licenses the use of the Marketplace Product.
In case you wish to request information about your stored data or request an early deletion of your data (prior to the 60 days), please contact us through our contact form.
You acknowledge that we are not acting as your Business Associate or subcontractor (as such terms are defined and used in HIPAA). The Marketplace Product is neither HIPAA nor PCI DSS compliant. Notwithstanding any other provision to the contrary, we have no liability under these Terms for Sensitive Data.
Facilities
Amazon Web Services manages the data centers that host the Marketplace Product. For more information about security at those data centers, see https://aws.amazon.com/security.
Amazon Web Services also manages the security of the cloud. AWS has been certified by third-party organizations, and manages many compliance programs to comply with laws and regulations. A list of such certifications and compliance statements can be found at https://aws.amazon.com/compliance.
Amazon Web Services also manages the security of the cloud. AWS has been certified by third-party organizations, and manages many compliance programs to comply with laws and regulations. A list of such certifications and compliance statements can be found at https://aws.amazon.com/compliance.
Data storage
The Marketplace Product's data are stored in Amazon Web Services, one of the best cloud infrastructure providers. In order to safely store the data, we use two synchronized servers in different zones (multi-zone deployment) in order to empower stability and availability of our services. The application is also deployed in an Amazon's multi-server infrastructure, using auto-upgrade technologies and load-balancers to ensure high availability of our service.
Backups
Making use of the multi-zone database deployment, we ensure data are always available, while daily snapshots are taken for the last 7 days, keeping the data always safe from unforeseen situations.